JIRA and Confluence: Hand-in-Hand Collaboration.
Atlassian claims JIRA and Confluence were “designed to complement each other.” What some don’t realize, however, is how easy and convenient this integration really is.
Confluence has proven itself as an effective project management tool, flexing its muscles as an innovative wiki allowing users to create and share rich content. JIRA manages workflows and tracks issues in a well-designed, coherent user interface (UI).
For IT professionals using JIRA to track issues, Confluence provides a fertile ground to collect a team’s knowledge. In Confluence, the team may collaborate by embedding JIRA content (including graphics) into a collaboration space—and easily link Confluence and JIRA pages. They may also embed Confluence pages into JIRA, as shown in this video. The 3-minute explanation shows you everything you need to know.
The embedding process is remarkably easy. We believe teams using JIRA and Confluence can bank on this integration, from a project management perspective.
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Filed under: Business Process Management (BPM), Enterprise Collaboration, Incident Management, Information Technology Infrastructure Library (ITIL), JIRA, Service Desk | 1 Comment
Tags: Confluence, Efficiency, Enterprise Collaboration, Incident Management, Incidents, Issue Tracking, JIRA, Process Management
Unfortunately the method shown in the video no longer works with Jira 4.0 which is a great shame, hopefully a gadget that replicates this capability will be available soon.