Archive for the ‘Business Process Management (BPM)’ Category

This is the second installment of a 10-week series. Each Thursday we (a) pinpoint a hotspot, (b) offer context and possible solutions, and (c) ask for answers from the crowd. So, enjoy – and contribute! There are indeed many ways to miscommunicate. Today’s hotspot is centered around over and under-communication within organizations, located in the [...]


This is the first installment of a 10-week series. Each Thursday we’ll (a) pinpoint a hotspot, (b) offer context and possible solutions, and (c) ask for answers from the crowd. So, enjoy – and contribute! This one’s easy. Problems that aren’t confronted aren’t fixed. But you’d be surprised how often problems actually go unfixed. Why? [...]


We do SharePoint. So do other companies. We develop custom software and web parts. So do other companies. If you walk outside, you may hear to the cacophony emitting from the rooftops: “Need SharePoint? Custom this? Custom that? Talk to us. Talk to US. TALK TO US!” We participate in this because we have to. [...]


Businesses run off process. They succeed with good process; they flop with bad process. Process is everything. Process is what renders a company efficient, maintainable, or a huge godawful mess. We’ve said before that the profit’s in the process. It’s true. As a company you may sell the coolest product in the world, with sales [...]


It’s natural for us to neglect maintenance. It works like this: You have a problem that needs to be fixed. You neglect the need for awhile because it’s not “bad enough” for you to spend money on it. The problem worsens; the need intensifies. Extra work is done to keep things running. The need is [...]



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