Archive for the ‘Cloud Computing’ Category

Former Microsoft Chief Software Architect Ray Ozzie said this in a memo released near his sudden departure from Microsoft in November: As we’ve begun to embrace today’s incredibly powerful app-capable phones and pads into our daily lives, and as we’ve embraced myriad innovative services & websites, the early adopters among us have decidedly begun to [...]


In our last Cloud post (Cloud Computing Risks and Rewards) we discussed a number of Cloud risks related to security: Data location (Do You Know What Your Data Is Doing When You’re Not Looking?) SAS70 and PCI Compliance Data protection (IDS, IPS, firewall, etc) These risks don’t “demonize” the cloud – but rather raise some [...]


The relationship between ITSM and cloud computing is still a hot topic. Companies are still asking questions regarding what the cloud is, IT versus business roles in adopting cloud infrastructure, and whether the shift toward cloud computing is optional or inevitable. Ambiguity abounds. We all know the business wants results, and requires IT to offer [...]


IT Service Management (ITSM) and cloud computing don’t always appear in the same discussion – even though one can’t be done well without the other. Integrating the two is especially important as we move further into (what could be) the fundamental shift toward cloud computing. First – since the phrase “cloud computing” has taken on [...]



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