Archive for the ‘Google Wave’ Category
Google Wave. Now In A Box.
A year ago, Google Wave was the talk of Tech Avenue. Conversations about a new kind of communication – one that could “replace email” – popped up in breakrooms and team meetings around the country. Last month, however, Wave was shut down due to low adoption rates, leaving people wondering: “will Wave be lost forever?” [...]
Filed under: Enterprise Collaboration, Google Wave | Leave a Comment
Tags: Collaboration, Enterprise Collaboration, Google Docs, Google Wave, Real-Time, wave
[important note, as of 4 Sept 2010: Google Wave will not be available as an end-user application after 31 December 2010. More info here.] People have the tendency to judge a software by its user interface (UI). Think about it. Most users probably don’t care about your network protocols or what your server topology is. [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Google Wave, SharePoint | 1 Comment
Tags: Basecamp, Business Process, Business Value, Enterprise Collaboration, IT, Operations Improvements, Process, process automation, Process LifeCycle Management, Process Management, Project Management, SharePoint, wave
Processes are what make or break businesses. Process management is therefore a very big deal. In this blog, we’ll explain the very basic nature of collaborative software and how it can aid in process management—specifically task management. Each process, of course, is made up of tasks that add value to inputs and ultimately impact the [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Google Wave | Leave a Comment
Tags: Business Value, Collaboration Software, Collaborative Software, Efficiency, Enterprise Collaboration, Process, Process Management
Businesses are already taking advantage of Google Wave’s wide-open door of innovative opportunities. This blog highlights Wave’s ability to support client needs and solve real customer service issues. Wave is capable of allowing customers to interact with automated support robots produced by their service providers to help guide customers to answers to their issues. Billed [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Google Wave, Incident Management | Leave a Comment
Tags: Customer Service, Enterprise Collaboration, Google Wave, Incident Management, Incidents, Issue Tracking, Project Management, Service Desk, wave
