Archive for the ‘Change Management’ Category
5 ITIL Change Management Tips
In order to remain competitive, a firm’s IT environment must be aligned with the firm’s business strategy – meaning IT should share responsibility in delivering value to the customer. This is why Change Management is so important: changes to the IT environment must not disrupt the value delivered to the customer. IT must maintain stability [...]
Filed under: Change Management, Information Technology Infrastructure Library (ITIL), Tips and Tricks | Leave a Comment
Tags: Change Management, Incident Management, Information Technology, IT, ITIL, ITIL Implementation, Operations Improvements, Process, Release Management, Tips and Tricks
5 Quick ITIL Implementation Tips
According to Forrester’s latest research, IT spending is expected to grow 6.6 percent in 2010 to $568 billion. In order to realize the value of these investments, organizations may adopt industry-consistent frameworks like ITIL to improve IT process and establish reliable data points to measure success. Here are 5 useful ITIL implementation tips: 1. ITIL [...]
Filed under: Change Management, Information Technology Infrastructure Library (ITIL), Service Desk, Tips and Tricks | Leave a Comment
Tags: Information Technology, IT, IT Service Management, ITIL, ITIL Implementation, Service Management, Tips and Tricks
ITIL’s Release Management process bears a striking resemblance to ITIL Change Management—in fact, one could fairly consider Release Management to be a directly supportive process to Change Management. Release Management focuses on the practical need for organized coordination in the change process. It’s meant to ensure that changes are implemented in accordance to business needs [...]
Filed under: Business Process Management (BPM), Change Management, Information Technology Infrastructure Library (ITIL) | Leave a Comment
Tags: Change Management, Information Technology, IT, IT Service Management, ITIL, Release Management
As with any aspect of business, great processes and infrastructure do not always stay great—new technologies and customer needs arise all the time, and usually require changes to business procedures. The same is true in the context of IT Service Management, as new IT needs and technologies inevitably arise as time goes by—creating the need [...]
Filed under: Change Management, Information Technology Infrastructure Library (ITIL) | Leave a Comment
Tags: CAB, Change Advisory Board, Change Management, IT Service Management, ITIL, ITSM, Predicatability
JIRA: Complexity Made Simple.
It is awe-inspiring to consider the vast number of software applications that attempt to make business organization simple and efficient. In issue tracking and business process management, organizational, process-driven technology is crucial to successfully processing information and facilitating progress. Atlassian, an Australian-headquartered software company specializing in collaboration software, has produced a widely-used software that makes [...]
Filed under: Change Management, Enterprise Collaboration, Information Technology Infrastructure Library (ITIL), JIRA, Service Desk | Leave a Comment
Tags: Bug tracking, Enterprise Collaboration, Flexible, Issue Tracking, ITIL, Service Desk
