Posts Tagged ‘Business Value’
Microsoft Office 2010 vs. Google Docs conversations aren’t just happening in the break room. Microsoft and Google themselves have taken some careful shots at one another over the last few months – the most explicit of which include Google’s claim that Google Docs makes Office 2003 and 2007 better (don’t adopt Office 2010) and Microsoft’s [...]
Filed under: Enterprise Collaboration | Leave a Comment
Tags: Business Value, Efficiency, Enterprise Collaboration, Enterprise Platforming, Google Apps, Google Docs, Microsoft Office, Office 2010, Process Management, SharePoint 2010
The relationship between ITSM and cloud computing is still a hot topic. Companies are still asking questions regarding what the cloud is, IT versus business roles in adopting cloud infrastructure, and whether the shift toward cloud computing is optional or inevitable. Ambiguity abounds. We all know the business wants results, and requires IT to offer [...]
Filed under: Cloud Computing, Information Technology Infrastructure Library (ITIL), Tips and Tricks | 2 Comments
Tags: Business Value, Cloud, Cloud Computing, Enterprise Collaboration, Information Technology, IT, IT Service Management, ITSM, Tips and Tricks
If you search for “ROI of BPM” in Google, you’ll find a host of ROI calculators and links that will “MAXIMIZE” your BPM ROI. The query results are no surprise. ROI matters most in BPM – it’s the bottom line. There’s little doubt that most BPM initiatives generate a positive ROI. A recent Gartner study [...]
Filed under: Business Process Management (BPM) | Leave a Comment
Tags: BPM, Business Process, Business Value, Efficiency, Enterprise Collaboration, IT, Process, process automation, Process Management, ROI
IT Service Management (ITSM) and cloud computing don’t always appear in the same discussion – even though one can’t be done well without the other. Integrating the two is especially important as we move further into (what could be) the fundamental shift toward cloud computing. First – since the phrase “cloud computing” has taken on [...]
Filed under: Cloud Computing, Information Technology Infrastructure Library (ITIL) | 2 Comments
Tags: Business Value, Cloud Computing, Information Technology, IT, IT Service Management, ITSM, SaaS
Richard Veryard’s thought-provoking powerpoint “Technologies for Organizational Intelligence” claims that intelligent organizations: recognize that business opportunities are complex respond to them coherently pay attention to weak and strong signs of inefficiencies for the purpose of collective learning and innovation Veryard stresses later that intelligence is vital to a business’ survival. That idea should not sound [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Information Technology Infrastructure Library (ITIL) | 2 Comments
Tags: Business Intelligence, Business Process, Business Value, Operations Improvements, Process, Process Management
