Posts Tagged ‘Google Wave’
Google Wave. Now In A Box.
07Sep10
A year ago, Google Wave was the talk of Tech Avenue. Conversations about a new kind of communication – one that could “replace email” – popped up in breakrooms and team meetings around the country. Last month, however, Wave was shut down due to low adoption rates, leaving people wondering: “will Wave be lost forever?” [...]
Filed under: Enterprise Collaboration, Google Wave | Leave a Comment
Tags: Collaboration, Enterprise Collaboration, Google Docs, Google Wave, Real-Time, wave
Businesses are already taking advantage of Google Wave’s wide-open door of innovative opportunities. This blog highlights Wave’s ability to support client needs and solve real customer service issues. Wave is capable of allowing customers to interact with automated support robots produced by their service providers to help guide customers to answers to their issues. Billed [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Google Wave, Incident Management | Leave a Comment
Tags: Customer Service, Enterprise Collaboration, Google Wave, Incident Management, Incidents, Issue Tracking, Project Management, Service Desk, wave
