Posts Tagged ‘IT’
In our last Cloud post (Cloud Computing Risks and Rewards) we discussed a number of Cloud risks related to security: Data location (Do You Know What Your Data Is Doing When You’re Not Looking?) SAS70 and PCI Compliance Data protection (IDS, IPS, firewall, etc) These risks don’t “demonize” the cloud – but rather raise some [...]
Filed under: Cloud Computing, Information Technology Infrastructure Library (ITIL), Tips and Tricks | 3 Comments
Tags: Cloud Computing, Compliance, IT, IT Security, IT Service Management, ITIL, ITIL Implementation, Security, Tips and Tricks
The relationship between ITSM and cloud computing is still a hot topic. Companies are still asking questions regarding what the cloud is, IT versus business roles in adopting cloud infrastructure, and whether the shift toward cloud computing is optional or inevitable. Ambiguity abounds. We all know the business wants results, and requires IT to offer [...]
Filed under: Cloud Computing, Information Technology Infrastructure Library (ITIL), Tips and Tricks | 2 Comments
Tags: Business Value, Cloud, Cloud Computing, Enterprise Collaboration, Information Technology, IT, IT Service Management, ITSM, Tips and Tricks
If you search for “ROI of BPM” in Google, you’ll find a host of ROI calculators and links that will “MAXIMIZE” your BPM ROI. The query results are no surprise. ROI matters most in BPM – it’s the bottom line. There’s little doubt that most BPM initiatives generate a positive ROI. A recent Gartner study [...]
Filed under: Business Process Management (BPM) | Leave a Comment
Tags: BPM, Business Process, Business Value, Efficiency, Enterprise Collaboration, IT, Process, process automation, Process Management, ROI
IT Service Management (ITSM) and cloud computing don’t always appear in the same discussion – even though one can’t be done well without the other. Integrating the two is especially important as we move further into (what could be) the fundamental shift toward cloud computing. First – since the phrase “cloud computing” has taken on [...]
Filed under: Cloud Computing, Information Technology Infrastructure Library (ITIL) | 2 Comments
Tags: Business Value, Cloud Computing, Information Technology, IT, IT Service Management, ITSM, SaaS
In a business world clouded with buzzwords, it’s easy to lose track of the actual meanings of terms relevant to the IT industry. Take cloud computing, for example – one of the tech industry’s biggest buzzwords at present. A number of software vendors have been using the phrase “cloud computing” to market their Software-as-a-Service (SaaS) [...]
Filed under: Enterprise Collaboration, Information Technology Infrastructure Library (ITIL), Tips and Tricks | 4 Comments
Tags: Cloud Computing, IT, SaaS, Service Management
