Posts Tagged ‘Operations Improvements’
Richard Veryard’s thought-provoking powerpoint “Technologies for Organizational Intelligence” claims that intelligent organizations: recognize that business opportunities are complex respond to them coherently pay attention to weak and strong signs of inefficiencies for the purpose of collective learning and innovation Veryard stresses later that intelligence is vital to a business’ survival. That idea should not sound [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Information Technology Infrastructure Library (ITIL) | 2 Comments
Tags: Business Intelligence, Business Process, Business Value, Operations Improvements, Process, Process Management
If you’re a large enterprise, you may be using different applications and processes to support local, national, and global initiatives. On those different levels, separate applications may be needed to manage unique sales, marketing, or IT processes. The difference in processes, methodologies, and application tools may lead to inefficiencies in management, such as: Higher cost [...]
Filed under: Business Process Management (BPM), Tips and Tricks | Leave a Comment
Tags: Business Process, Business Value, Change Management, Customer Service, Efficiency, Operations Improvements, Process, Process Management
By nature, process automation involves taking away human tasks and executing them with technology. Naturally, people can be sensitive to automated processes. They may become insecure about their job if they think tasks will be taken away from them. These sensitivities and insecurities, however, aren’t always legitimate. They can be lessened if everyone involved in [...]
Filed under: Business Process Management (BPM) | 1 Comment
Tags: Business Process, Business Value, Operations Improvements, Process, process automation, Process Management, Tips and Tricks
5 ITIL Change Management Tips
In order to remain competitive, a firm’s IT environment must be aligned with the firm’s business strategy – meaning IT should share responsibility in delivering value to the customer. This is why Change Management is so important: changes to the IT environment must not disrupt the value delivered to the customer. IT must maintain stability [...]
Filed under: Change Management, Information Technology Infrastructure Library (ITIL), Tips and Tricks | Leave a Comment
Tags: Change Management, Incident Management, Information Technology, IT, ITIL, ITIL Implementation, Operations Improvements, Process, Release Management, Tips and Tricks
[important note, as of 4 Sept 2010: Google Wave will not be available as an end-user application after 31 December 2010. More info here.] People have the tendency to judge a software by its user interface (UI). Think about it. Most users probably don’t care about your network protocols or what your server topology is. [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Google Wave, SharePoint | 1 Comment
Tags: Basecamp, Business Process, Business Value, Enterprise Collaboration, IT, Operations Improvements, Process, process automation, Process LifeCycle Management, Process Management, Project Management, SharePoint, wave
