Posts Tagged ‘Operations Improvements’
People have the tendency to judge a software its user interface (UI).
Think about it. Most users probably don’t care about your network protocols or what your server topology is. Those users will, however, think it’s awesome to drag and drop documents and pictures from location to location. Most folks are used to this since most [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Google Wave, SharePoint | Leave a Comment
Tags: Basecamp, Business Process, Business Value, Enterpirse Collaboration, IT, Operations Improvements, Process, process automation, Process LifeCycle Management, Process Management, Project Management, SharePoint, wave
Atlassian’s JIRA has proven itself a leader in the issue tracking market in the last five years.
With 12,000 customers in over 100 countries, JIRA allows enterprises to record and monitor every issue a user identifies until the issue is resolved from an innovative, customizable interface. It allows users to track issues through a wide variety [...]
Filed under: Business Process Management (BPM), JIRA | 1 Comment
Tags: Business Value, Efficiency, Enterpirse Collaboration, Operations Improvements, Process Management, Project Management
Just what is a Configuration Management Database (CMDB)?
For starters, it’s not a database—or, rather, not merely a database. A CMDB is a virtual warehouse holding information from every knook and cranny of an information system. CMDBs show which system components are needed to create efficient business processes. It can be seen as both an encyclopedia [...]
Filed under: Business Process Management (BPM), Information Technology Infrastructure Library (ITIL) | Leave a Comment
Tags: Best Practices, Business Value, Efficiency, Information Technology, IT, ITIL, Operations Improvements, Process, process automation, Process LifeCycle Management, Process Management
The Cost of Quality.
The Cost of Quality (COQ) is a business model illustrating the importance of shrinking business costs to increase profit.
The COQ model illustrates a method of increasing profits without increasing revenues or taking the usual cost-cutting measures like not buying everyone’s favorite pens or not stocking refreshments in the break room — let’s avoid morale buzz-kills [...]
Filed under: Business Process Management (BPM), Information Technology Infrastructure Library (ITIL) | Leave a Comment
Tags: Best Practices, Business Value, Efficiency, IT Service Management, ITIL, ITSM, Operations Improvements, Predicatability, Process, Process Management
Monitoring, analyzing, and planning ahead are key principles of Business Process Management (BPM), and logically so. Businesses are responsible for their success, and every step of every process they conduct should ideally provide value to both the business and its customers. To assess this, a business must be concerned with Process Value Analysis—a qualitative analysis [...]
Filed under: Business Process Management (BPM) | Leave a Comment
Tags: Operations Improvements, Process Management, Business Value, Process, Process LifeCycle Management
