Posts Tagged ‘Release Management’
5 ITIL Change Management Tips
19Mar10
In order to remain competitive, a firm’s IT environment must be aligned with the firm’s business strategy – meaning IT should share responsibility in delivering value to the customer. This is why Change Management is so important: changes to the IT environment must not disrupt the value delivered to the customer. IT must maintain stability [...]
Filed under: Change Management, Information Technology Infrastructure Library (ITIL), Tips and Tricks | Leave a Comment
Tags: Change Management, Incident Management, Information Technology, IT, ITIL, ITIL Implementation, Operations Improvements, Process, Release Management, Tips and Tricks
ITIL’s Release Management process bears a striking resemblance to ITIL Change Management—in fact, one could fairly consider Release Management to be a directly supportive process to Change Management. Release Management focuses on the practical need for organized coordination in the change process. It’s meant to ensure that changes are implemented in accordance to business needs [...]
Filed under: Business Process Management (BPM), Change Management, Information Technology Infrastructure Library (ITIL) | Leave a Comment
Tags: Change Management, Information Technology, IT, IT Service Management, ITIL, Release Management