Posts Tagged ‘wave’
People have the tendency to judge a software its user interface (UI).
Think about it. Most users probably don’t care about your network protocols or what your server topology is. Those users will, however, think it’s awesome to drag and drop documents and pictures from location to location. Most folks are used to this since most [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Google Wave, SharePoint | Leave a Comment
Tags: Basecamp, Business Process, Business Value, Enterpirse Collaboration, IT, Operations Improvements, Process, process automation, Process LifeCycle Management, Process Management, Project Management, SharePoint, wave
Businesses are already taking advantage of Google Wave’s wide-open door of innovative opportunities. This blog highlights Wave’s ability to support client needs and solve real customer service issues.
Wave is capable of allowing customers to interact with automated support robots produced by their service providers to help guide customers to answers to their issues. Billed as [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration, Google Wave, Incident Management | Leave a Comment
Tags: Customer Service, Enterpirse Collaboration, Google Wave, Incident Management, Incidents, Issue Tracking, Project Management, Service Desk, wave
The conceptually adventurous software Google Wave has been a hot topic lately. Talk of its arrival is almost as popular as talk of health care reform. Seems that Google Wave– which has only granted 100,000 invitations to its beta version– is being touted as a solution not only for enterprise collaboration, but also for project [...]
Filed under: Business Process Management (BPM), Enterprise Collaboration | Leave a Comment
Tags: Business Value, Efficiency, Enterpirse Collaboration, Information Technology, Process, Process LifeCycle Management, Process Management, wave
